最新消息
【重要】實體結單年費新安排
2018/03/21

為推動環保,並鼓勵客戶收取電子結單,本公司將由2018年06月01日起,徵收實體結單年費港幣100元。如客戶持有的任何帳戶正收取實體結單,此年費會於每年06月份第一個工作天由每個相關戶口自動扣除並不可退回。若客戶不欲支付該項费用,請於2018年05月25日或之前提交「電子結單服務」申請表格至本公司。另外,若客戶的帳戶現正同時收取實體和電子結單,除非客戶給予本公司書面指示並同意支付實體結單年費,本公司將於上述生效日期開始就該等帳戶停止發放實體結單。如客戶有任何疑問,請與客戶服務部聯繫。

 

In order to protect the environment and encourage clients to receive e-statement, from 01 Jun 2018, a Physical Statement Annual Fee of HK$100 will be charged.  If clients are receiving physical statement for any of their accounts, this annual fee will be directly debited from each relevant account on the 1st working day of June, and is non-refundable.  If clients do not wish to pay the aforementioned fee, please submit the “E-Statements Services” application form on or before 25 May 2018.  Also, if clients are receiving both physical and e-statements for their accounts, unless clients have given written instruction and agree to pay the Physical Statement Annual Fee, our company will stop issuing physical statements for those accounts starting from the aforesaid effective date.  For enquiry, please contact our customer services hotline.